photo credit: Ken McGrail
Getting under the skin of this week’s Zune launch, Saul Hansell has posted a three-part interview with Microsoft’s J Allard at the NY Times Bits blog. There’s a great amount of candid conversation around all aspects of Microsoft’s growing entertainment movement.
On the perpetual rumor of a Zune phone:
The phone will be one part entertainment…. What you will see from us is more of these signature experiences. When you see the Zune, you’ll say say, I want my music experience on the phone to be like that. Hey, I want my telecommunication experience on the phone to be more like that.
On the evolution of Zune devices:
I’m a big believer in failing fast… If we skipped last year, we would have never come out with the product we did this year… We learned that because of the shortfalls in the PC client [software], the device was less useful… People hated that there was no podcasts, that they couldn’t fill their cultural cache [the Zune] with the stuff that was meaningful to them.
On the evolution of a new Microsoft entertainment platform:
Today we have Xbox live for $50 a year. We have Zune Pass at $15 a month. We don’t have a rationalized premium version yet. Fast forward a little bit, and you can image a menu like DirecTV. There is basic, there is enhanced, there is movie pack and NFL Sunday ticket.
It’s exciting to see another solid base hit for Mr. Allard. His laser focus on consumer experiences and the interaction between Microsoft and individual human beings is right up my street. There’s a gravity around personalities like J and Ray Ozzie that fill me with a lot of hope. They both seem to understand the importance of user experience, and seem to place more importance on them than traditional Microsoft thinking.
